Service utilization statistics

BILLmanager provides the following statistics:

  • usage statistics for periods —  day, week, month, or year;
  • overage statistics for a specific month.

Service usage statistics help:

  • providers — to monitor resource consumption, analyze load, forecast demand, and identify inefficient tariffs;
  • clients — to track remaining resources (e.g., traffic, disk space, service uptime) and plan expenses.

Provider View

To view service statistics:

In the left menu, go to Products/Services → select a service → Statistics.
Available options:

Consumption by days (data available for periods):

  • current month;
  • current day;
  • current week;
  • current year;
  • previous day;
  • previous week;
  • previous month;
  • any period;
  • whole period etc.

Overage by month (data for current month):

  • Overage — units of the service resource consumed and overage amount. For resource setup details, see Tariff Configuration;
  • Total consumption — total resource usage by the selected client;
  • Limit per day — daily resource usage limit.


Traffic overage for "Dedicated Server" service (daily statistics).


Depending on tariff settings and resource type, graphs may display:

  • daily overages — days with overages highlighted in a different color;
  • monthly overages — total overage for the month shown on the consumption line.

To configure overage notifications:
Go to ProviderGlobal settingsStatistics-based. See Global settings for details.

Client View

You can access service statistics via:

  • "Active services" widget:

    • Active Services tab → click id column → filtered service list opens → Statistics;
    • Services with overage tab — shows services with overages in the selected billing period.
      See Orders and service management for widget details.
  • left menu:
    Go to Products/Services → select a service → Statistics.

Available options:
Consumption by days (data available for periods):

  • current month;
  • current day;
  • current week;
  • current year;
  • previous day;
  • previous week;
  • previous month;
  • any period;
  • whole period etc.

Overage by month (if applicable for the service):

  • Overage — units of resource consumed and overage amount;
  • Total consumption — your resource usage for the selected month;
  • Overage start date — first recorded overage date (hidden if no overage);
  • Limit per day — daily resource usage limit.

In the Overage by month tab, the right menu displays:

  • overage period — select a month to check for overages;
  • Monthly overage — cost of overspend for the selected period. In the current month the cost is displayed till the current date, in the previous months - the cost of overcharge for the whole month;
  • Due — current overage debt;
  • My balance – balance of your personal account.
If the resource limit is almost exhausted, the system will show a warning in the right menu. The warning may appear, for example, when 95% of the limit has been used - depending on your provider's settings. Insufficient funds may lead to service suspension. To top up, click Deposit → select a payment method. See Payment methods for details.


The article was last updated on 07.08.2025. The article was prepared by technical writers of ISPsystem