How to add a new user

You can create a new user in Accounts. Learn more in the article Access levels.

When you create a new "User" or "Reseller" you need to specify a DNS name space. This is a unique name associated with the user IP address. A free IP address is allocated automatically when you create a new user. Learn more in the article IP pool management. That IP is specified as the NS-server IP address of the user domain names. It is also used when the domain zone is transferred between master and slave name servers.

If there are no available IP addresses, you can allow a user to utilize the default name space. That name space is associated with the server IP address. If you create a reseller and allows him to use the default name space, then users created under the reseller account can be added with the disabled option Private name space. All the records about domain names of such users will be stored in the default name space. 

1. Dashboard → Users or Resellers → Add.
2. DNSmanager will ask to select a source of IP addresses. Click  Ok.
3. Select the integration type  Use the local pool of IP addresses and check the box Add existing IP addresses. Click Ok.
4. Enter the user credentials.
5. DNSmanager will ask to enter additional data. Click Ok.
6. Select how you want to use the default domain space  - Allow using view by default. Click Ok.
7. Click Ok to create a new user whose domain records will be stored in the default domain name space. 

Possible errors

• IP address is already assigned to a name space.

It is necessary to allow the use of domain namespace for a user. To do this:

1. Add the DefViewUsable "yes" parameter to the panel configuration file /usr/local/mgr5/etc/dnsmgr.conf. For more information, see the Configuration file.

2. Restart the panel:

   /usr/local/mgr5/sbin/mgrctl -m dnsmgr -R