Billing

You are reading the documentation of ISPsystem - a software developer. It contains general information about the platform you are working with.

If your question relates to access to the service, administrator contacts, tariffs, etc., contact your hosting provider - the company providing your services.

If you don't know who your hosting provider is, you can identify it by domain name or server IP address through the service https://www.whois.com/whois/

This section contains information about the features of the BILLmanager 6 personal cabinet. Some features depend on the settings set by your service provider.

For support, contact your service provider via a request in your personal cabinet.

Payments

Information about payments and expenses is available in Billing → Payments. By default, you will see the summary of all of the payments you have made. The operations are grouped by two types: expenses and funds that you added to your account.

Payment statuses:

New — requires payment;
Paid — payment received.

If you need more detailed analysis, you can divide the operations by the following groups:

by type: all, added funds, expenses.
by period: month, quarter, half-a-year, year.

You can set a desired period and export the report into CSV.

Expenses

To view your expense history, go to Billing → Expenses.

In the history of expenses you can see:

the name of the service;
date of charging;
amount written off;
what payment was made for the service.