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Support

Billing

You are reading the documentation of ISPsystem - a software developer. It contains general information about the platform you are working with.

If your question relates to access to the service, administrator contacts, tariffs, etc., contact your hosting provider - the company providing your services.

If you don't know who your hosting provider is, you can identify it by domain name or server IP address through the service https://www.whois.com/whois/

This section contains information about the features of the BILLmanager 6 personal cabinet. Some features depend on the settings set by your service provider.

For support, contact your service provider via a request in your personal cabinet.

PaymentsLink to Payments

Information about payments and expenses is available in Billing Payments. By default, you will see the summary of all of the payments you have made. The operations are grouped by two types: expenses and funds that you added to your account.

Payment statuses:

  • New — requires payment;
  • Paid — payment received.

If you need more detailed analysis, you can divide the operations by the following groups: 

  • by type: all, added funds, expenses.
  • by period: month, quarter, half-a-year, year.

You can set a desired period and export the report into CSV.

ExpensesLink to Expenses

To view your expense history, go to Billing Expenses.


In the history of expenses you can see:

  • the name of the service;
  • date of charging;
  • amount written off;
  • what payment was made for the service.

The article was last updated on 06.20.2024. The article was prepared by technical writers of ISPsystem .