Support stages

Support of DNSmanager includes three stages:

GA (General availability) — main support stage;
LTS (Long-term support) — limited support stage;
EOL (End-of-life) — support withdrawal stage.

The duration of each step is determined by DNSmanager life cycle stages.

Stage	Software updates	Documentation	Start
GA	Expansion of functionality Fixing errors and vulnerabilities	Provided in full	Q1 2023
LTS	Modifications related to changes in legislation Fixing critical errors and vulnerabilities, except those related to the use of unsupported versions of operating systems (OS). Read more about the supported OS in Server requirements. Expansion of functionality is not provided	Provided in full	Currently not determined
EOL	Not provided	Provided in full	Currently not determined

Technical and advisory support

Technical and advisory support for DNSmanager is provided according to the Support rules.

Technical support is only available for the latest two versions of the product. Advisory support is provided for all versions of DNSmanager until the EOL stage.

You can find information about the product versions on the ISPsystem website.

ISPsystem is not responsible for any possible threats to your network security caused by using an outdated version of DNSmanager software.

The article was last updated on 04.19.2024. The article was prepared by technical writers of ISPsystem.