22009

Description

The authorization token was not found or is not available for this user. The error may occur in requests from the auth v4 service:

• to delete a token that does not exist. For example, when trying to log out of an account for which the authorization session has expired and the token is missing;
• to check the validity of the token;
• to check the code for two-factor authentication.

Contents

Error 22009, Token not found or unavailable for current user

Possible solutions

• Check if the user's session is active. Try to log in again with your username and password. If the error occurs again, examine the logs of the dci_auth_back4_1 container:
  

  Container names may differ depending on the used version of Docker Compose. A hyphen may be used instead of the underscore character in container names.

  To get the exact names of the containers, run the command: 

  docker ps -a

  1. Connect to the server with the platform via SSH.

  2. Run the command:

     journalctl -f CONTAINER_NAME=dci_auth_back4_1