DCImanager 6 Knowledge Base

How to change the IP address of a server with a platform?

To change the IP address of a server with a platform:

  1. Connect to the server with the platform via SSH. For more information about connecting via SSH, see Workstation setup.
  2. Stop DCImanager:

    dci --verbose stop
  3. Change the IP address in the network interface configuration.
  4. If the parameter DomainName in the file /opt/ispsystem/dci/config.json contains an old IP address, replace it with a new one.
  5. If the /etc/hosts file contains the old IP address data, replace it with the current one. Example of an entry for editing:
    <IP address of the server> <hostname of the server>
  6. Start DCImanager: 

    dci --verbose start
  7. Check the availability of the platform.
Important notice
If the same server is used for the platform and location, after changing the IP address of the platform server, the location will not be available because the old IP address is specified in its settings.

To regain access to the location:

  1. Change the IP address in the location settings in accordance with the instructions Editing location parameters of the DCImanager documentation.
  2. Check the following:
    1. Availability of the platform's web interface.
    2. Performance of operations. To do this, perform any operation such as running diagnostics.
  3. If the web interface is not available or operations are not performed, it means that the new network settings have not been applied in Docker. To solve the problem:
    1. Stop DCImanager:
      dci --verbose stop
    2. Restart Docker:
      systemctl restart docker
    3. Start DCImanager: 
      dci --verbose start