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3003

Description

This error occurs in the auth_v3 authorization service when performing an operation with a user that is not in the service database.

Contents

Error 3003, User not found

Possible solutions

  • Check if the user to which the service is connecting exists. Create one if necessary.
  • An error may occur when performing an operation on entities that may be associated with a non-existent user. For example, sessions, user roles, SSH keys, etc. To determine which entity has a connection to a non-existent user, examine the logs of the auth_v3 service. The service logs are located in the /var/log/ directory of the dci_auth_back_1 container on the server with the platform. In the database table for this entity, change the relationships that connect to the non-existent user. Usually, this relationship is indicated by the user field.
The article was last updated on 05.22.2024. The article was prepared by technical writers of ISPsystem.