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9519

Description

The platform cannot retrieve information about the latest updates. The error occurs in the /changelog request from the updater service to the dci service.

Contents

Error 9519, Failed to get stage info from config

Possible solutions

  • Check the dci service status and examine the service log:

    1. Connect to the server with the platform via SSH.
    2. Run the command:

      systemctl status dci
    3. If the service status is different from active, restart the service:

      systemctl restart dci
The article was last updated on 05.22.2024. The article was prepared by technical writers of ISPsystem.