5330

Description

VM is crashed.

Contents

Error 5330, Host is crashed

Possible solutions

• Examine the actions that led to the damage to the VM:
  
  1. Connect to the server with the platform via SSH. For more information about connecting via SSH, see Workstation setup.
  2. Enter the vm_box container:

     docker exec -it vm_box bash

  3. Find the SQL query that caused the error: 
     

     grep "UPDATE vm_host SET state='crashed'" /var/log/vm_writer.log*

     Save the request_id value from the command output. If the command output contains multiple entries, use the one where the id parameter matches the VM id from the platform interface.
  4. Examine the logs of the task that set the VM to the "Crashed" status: 

     grep -r <request_id> /var/log/*

     Comments to the command

     <request_id> — request_id value
     Usually the cause of the error is related to the last entry from the command output.