Errors list

Error code	Interface message	Brief description	Possible solutions
0	Unknown Error	An error has occurred that cannot be determined by the platform.	Study the logs of the service that was accessed when the error occurred. Contact the technical support.
401	You are not authorized, or your session has expired, please try to re-authenticate	User is not authorized.	Repeat the authorization procedure.
403	Not enough rights to perform the request	The user lacks rights to perform the request.	Contact your program administrator.
404	The page you requested was not found	Request for a non-existent interface page.	Return to the previous page using browser tools.
501	An internal server error has occurred	Internal server error.	Repeat the request.
503	Service temporarily unavailable. Please try sending the request again later	Problem with service operation.	Repeat the request.
504	Service is not responding. Please try sending the request later	Problem with service operation.	Repeat the request.
1003	A socket descriptor is in use	Error of the gomon monitoring service on the cluster node.	Restart the gomon service on the cluster nodes.
1111	Unexpected Error	An error has occurred that cannot be detected by the platform.	Study the logs of the service that was accessed when the error occurred. Contact the technical support.
1352	Platform movement already in progress	The platform migration to the virtual machine is already running.	Wait for the platform to be migrated to the virtual machine.
3001	Unauthorized	The request was executed without authorization.	Make sure that the request is executed under the authorized user name.
3003	User not found	User not found.	Select an existing user.
3004	Template not found	The requested OS template is missing.	Select an existing OS template.
3005	Access denied	User access is denied.	Check account access settings.
3008	Bad request	Error in forming or processing a request.	If the request is executed via API, check the format of the request.
3009	Forbidden	No permissions to execute the request.	Check the permission level of the user executing the request.
3021	Error response from telegram-srv: Bad request: chat not found	No Telegram chat found to send notification.	Check the notification settings for Telegram. Add chat for notifications if necessary.
5006	IP address unknown	A non-existent IP address is specified.	Specify an existing IP address.
5007	Cluster id unknown	A non-existent cluster is specified.	Specify an existing cluster.
5008	Mac id unknown	A non-existent MAC address is specified.	Specify an existing MAC address.
5009	Network id unknown	A non-existent network is specified.	Specify an existing network.
5010	Os id unknown	API request contains the id of the operating system, information about which is not in the platform database.	Check if the operating system with this id is contained in the platform database.
5011	Repository id unknown	A non-existent repository is specified.	Specify an existing repository.
5012	Disk id unknown	A non-existent disk is specified.	Specify an existing disk.
5014	Can not find proper task table record	Unable to find a suitable task in the task table.	Clarify search conditions and repeat the task search.
5016	Recipe id unknown	A non-existent script for a VM is specified.	Specify an existing script.
5017	Preset id unknown	A non-existent configuration is specified.	Specify an existing configuration.
5018	Network storage unknown	A non-existent network storage is specified.	Specify an existing network storage.
5019	Storage tag unknown	A non-existent storage tag is specified.	Specify an existing storage tag.
5020	Storage unknown	A non-existent local storage is specified.	Specify an existing local storage.
5021	Host id unknown	A non-existent VM is specified.	Specify an existing VM.
5022	Account id unknown	A non-existent account is specified.	Specify an existing account.
5023	Image id unknown	A non-existent image is specified.	Specify an existing image.
5024	Ip pool id unknown	A non-existent IP address pool is specified.	Specify an existing IP address pool.
5025	Node id unknown	A non-existent cluster node is specified.	Specify an existing cluster node.
5026	Ssh key id unknown	A non-existent SSH key is specified.	Specify an existing SSH key.
5027	Os Group unknown	A non-existent OS family is specified.	Specify an existing OS family.
5028	Hetzner ip id unknown	A non-existent IP address in a cluster with the "Routing" setting type is specified.	Specify an existing IP address.
5029	Hetzner subnet id unknown	A non-existent IP address subnet in a cluster with the "Routing" setting type is specified.	Specify an existing subnet.
5030	Virt pool id unknown	A non-existent IP address pool is specified.	Specify an existing pool.
5031	Inconsistent params of ippools connect	Incorrect IP address pool parameters.	Check pool parameters.
5032	Bad interface index	Incorrect network interface index.	Check the network interface index.
5033	Different number of interfaces	The number of network interfaces differs from the required number.	Check the number of network interfaces.
5034	Must set interfaces	Incorrect network interface parameters.	Check network interface parameters.
5035	Too many interfaces	The number of network interfaces exceeds the maximum allowed.	Reduce the number of network interfaces.
5036	Two interfaces no support ipv6	This configuration does not support IPv6 addressing.	Change the configuration or switch the addressing type to IPv4.
5037	Host interface unknown	A non-existent VM interface is specified.	Specify an existing VM interface.
5039	Backup location unknown	A non-existent VM backup storage is specified.	Specify an existing storage.
5040	Schedule unknown	A non-existent VM backup schedule is specified.	Specify an existing schedule.
5041	Platform backup schedule unknown	A non-existent platform backup schedule is specified.	Specify an existing schedule.
5042	Platform backup storage unknown	A non-existent platform backup storage is specified.	Specify an existing storage.
5043	Platform backup unknown	A non-existent platform backup is specified.	Specify an existing copy.
5046	Storage to cluster unknown	A non-existent cluster storage is specified.	Specify an existing storage.
5047	Storage unknown	A non-existent storage is specified.	Specify an existing storage.
5048	Script variable unknown	A non-existent script variable is specified.	Specify an existing script variable.
5049	Recipe param unknown	A non-existent script parameter is specified.	Specify an existing script parameter.
5050	Ip network id unknown	A non-existent physical network is specified.	Specify an existing network.
5052	Host interface id unknown	A non-existent VM interface is specified.	Specify an existing VM interface.
5053	Node interface id unknown	A non-existent virtualization node interface is specified.	Specify an existing virtualization node interface.
5054	Node bridge id unknown	A non-existent bridge is specified.	Specify an existing bridge.
5055	Node bond id unknown	A non-existent bond is specified.	Specify an existing bond.
5056	Ip pool to cluster unknown	A non-existent IP address pool in the cluster is specified.	Specify an existing pool.
5057	Vxlan id unknown	A non-existent VxLAN is specified.	Specify an existing VxLAN.
5058	Can not find allocated ip in ipmgr	IP address not found.	Check the correctness of the IP address.
5059	Disk bus is unknown	A non-existent disk connection type is specified.	Specify an existing connection type.
5060	IP address unknown	A non-existent IP address is specified.	Specify an existing IP address.
5061	Disk backup unknown	A non-existent disk backup is specified.	Specify an existing copy.
5063	Snapshot id unknown	A non-existent VM snapshot is specified.	Specify an existing VM snapshot.
5064	Tag id unknown	A non-existent tag is specified.	Specify an existing tag.
5065	Preset disk id unknown	A non-existent disk configuration is specified.	Specify an existing configuration.
5072	Live migration is not available for VMs with Qcow2 format disk snapshots	The live migration of VMs with Qcow2 snapshots is not available.	Stop the VM before migration. Delete VM snapshots before migration.
5100	Some IP addresses are occupied by a block	Selected IP addresses intersect with an existing block.	Change the range of selected IP addresses.
5101	Network intersects with an existing one	The settings of the network being created intersect with the settings of an existing one.	Change the settings of the network being created.
5102	IP address is busy	IP address is busy.	Select another IP address.
5103	Network cannot be deleted. There is a dependent IP	The network cannot be deleted because there are dependent IP addresses.	Identify dependent IP addresses and release them. Repeat network deletion.
5104	Invalid IP	Access to an incorrect IP address.	Check IP address settings.
5105	Invalid IP range	Access to an incorrect IP address range.	Check the IP address range settings.
5106	Node cannot be deleted. There is a dependent host	The virtualization node cannot be deleted because VMs are located on it.	Delete VMs from the virtualization node, repeat node deletion.
5107	Cluster cannot be deleted. There is a dependent node	The cluster cannot be deleted, there are dependent nodes.	Delete dependent virtualization nodes, repeat cluster deletion.
5108	Node cannot be deleted. There is a dependent disk	The node cannot be deleted, because there is a dependent disk.	Delete the dependent disk.
5112	Not enough rights on object	Insufficient rights to access the object.	Check object access rights.
5113	There is no node in cluster	The cluster does not contain any nodes.	Add a virtualization node to the cluster.
5114	Cluster with same name already exists	A cluster with the specified name already exists.	Select a different name for the cluster.
5117	The VM is blocked	The error can occur if the administrator stopped the user's VM and then the VM was started by non-platform means.	For users: contact the platform administrator. For administrators: enable the VM using the platform means.
5120	Bad URL	Invalid URL.	Check the URL input for correctness.
5121	Source param missed	A parameter for creating a VM is missing, no OS or image.	Check the specified parameters for correctness.
5123	Cluster cannot be selected automatically	The cluster cannot be selected automatically.	Select the cluster manually.
5124	OS not available on cluster	OS is not available on the current cluster.	Select a different OS or a different cluster.
5125	Node check failed	Node cluster check failed.	Check the node server status.
5126	Host creation blocked on node	VM creation on the node is blocked.	Allow VM creation on the node.
5127	Can't find source location	Failed to find the node containing the image.	Check the availability of the required image on the nodes.
5128	Node is not ready	Node is not ready for operation.	Check node operability.
5129	Image is not available	Image is unavailable.	Check the image status.
5130	Invalid time zone	Invalid time zone.	Change the time zone.
5131	OS not available on node	OS is not available on the node.	Check the availability of the required OS on the node.
5132	Account cannot be deleted. There is a dependent host	The account cannot be deleted, there are dependent VMs.	Delete dependent VMs, repeat account deletion.
5134	There is no suitable node in cluster	There is no suitable node in the cluster for creating or migrating a VM.	Check if there are enough free resources on the cluster nodes.
5137	Cluster doesn't have any pools	IP address pools are not connected to the cluster.	Connect the IP address pool to the cluster.
5138	Selected pools are not connected to the cluster	The selected IP address pools are not connected to the cluster.	Connect the IP address pools to the cluster.
5140	Some ips from this subnet are used in vm	The subnet contains busy IP addresses.	Select another subnet.
5141	Ip is active	IP address is used on VM.	Select another IP address.
5145	Minimal prefix in hetzner datacenter is 24	The minimum prefix for the "Routing" network setting type is 24.	Increase the prefix value.
5146	Bad ipv6 subnet prefix	IPv6 prefix value is not supported.	Specify a prefix value from 32 to 96.
5147	No connected IPv6 subnet on node	There are no IPv6 subnets on the virtualization node.	Create an IPv6 subnet.
5148	Not enough free IPv6 blocks on the node	There are no free IPv6 blocks on the node.	Release the used IPv6 address block.
5149	Invalid ssh key	Invalid SSH key.	Check the correctness of the SSH key.
5151	No disk found for host	No disk found for VM.	Check the correctness of the disk specification.
5152	No interface found for host	No interface found for VM.	Check the correctness of the interface specification.
5153	ISO count limit exceeded	The number of ISO images has been exceeded.	Delete some ISO images.
5154	ISO size is too big	The size of the ISO image exceeds the maximum allowed.	Change the "Maximum size of uploaded ISO images" parameter in the system settings section.
5155	ISO is already mounted to host	An ISO image is already connected to the VM.	Disconnect the connected ISO image.
5156	ISO check is failed	The ISO image did not pass the check.	Check the integrity of the ISO image.
5159	Backup location check failed	Failed to check the backup storage.	Check access to the storage.
5160	Operation is not allowed for remotely stored images	The operation is not supported for images stored remotely.	Select an image in local storage.
5162	Backup storage connection check failed	Backup storage connection check failed.	Check access to the storage.
5163	Platform backup schedule have no connected storage	No storage is selected in the platform backup schedule.	Select storage in the schedule settings.
5164	Failed to open platform backup file	Failed to open the platform backup file.	Check the presence and integrity of the file, if necessary, select another file, repeat the operation.
5165	Failed to start platform backup process	Failed to start platform recovery from backup.	Check the presence and integrity of the file, if necessary, select another file, repeat the operation.
5166	Bad cron expression	Cron record error.	Check the cron record format in the schedule settings.
5167	Request to service ipmgr failed	Failed to execute a request in IPmanager.	If integration with an external IPmanager is configured, check the availability of the external IPmanager.
5169	CPU cores number on node exceeds license limit	The number of CPU cores available under the license has been exceeded.	Follow the instructions in the article CPU core number exceeded.
5170	VM per node limit exceeded	The number of VMs on the node exceeds the limit.	Increase the available number of VMs in the node settings.
5171	Live migration from newer to older libvirt version not allowed	Live migration with these libvirt versions is not supported.	Perform migration with VM shutdown.
5172	Host is still creating	VM is still being created.	Wait for VM creation.
5173	Host is in relocation failed state	VM is still migrating.	Wait for the migration to complete.
5174	Bridge already paired with the host interface	VM is already connected to the selected bridge.	Select another bridge.
5178	Node network settings already locked	The node's network configuration is locked for changes.	Wait for the node configuration to change.
5179	Iface/Bond can't be paired with more than one Vlanless bridge	The interface can only be connected to one bridge without VLAN.	Disconnect the interface from the connected bridge and reconnect to the required bridge.
5181	Node already have default bridge	The default bridge already exists.	Uncheck the "Default bridge for new VM" option for the default bridge and set it for the desired bridge.
5182	Invalid slave interface for bridge	The selected interface cannot be included in the bridge.	Select another interface.
5183	Interface already included to another bond/bridge	The selected interface is already included in a bond or bridge.	Disconnect the interface from the bond/bridge or select another interface.
5184	Cannot remove the default node bridge	Impossible to delete the default bridge.	Disable the "Default bridge for new VM" option for the default bridge.
5185	Some iface/bond/bridge has already used this name	The selected interface name is already in use.	Select another interface name.
5190	Bridge/Bond name matches a reserved pattern	This interface name is reserved and cannot be used.	Select another interface name.
5195	Cluster doesn't have any pools	IP address pools are not connected to the cluster.	Connect pools to the cluster.
5196	Invalid vxlan network	Invalid VxLAN.	Select another VxLAN.
5197	IP is already allocated in panel	IP address is reserved.	Select another IP address.
5198	IP address not found	IP address not found.	Check the correctness of the IP address selection.
5199	Create ptr record failed	Failed to create PTR record.	Check the DNSmanager 6 integration settings and DNS server availability.
5200	Update ptr record failed	Failed to update PTR record.	Check the DNSmanager 6 integration settings and DNS server availability.
5201	Delete ptr record failed	Failed to delete PTR record.	Check the DNSmanager 6 integration settings and DNS server availability.
5202	PTR with the same IP already exists	A PTR record for this IP address exists.	Delete the PTR record in DNSmanager 6.
5203	Specified disk is not linked with the specified host	The selected disk is not connected to the selected VM.	Connect the disk to the VM.
5206	Disk limit for the specified bus type has been reached	The number of disks for the selected connection type has been exceeded.	Select another connection type.
5207	Cannot unlink last host disk	Impossible to disconnect the only disk from the VM.	Connect an additional disk, make it the main one and disconnect the required disk.
5209	Specified host is not on the specified node	Cannot change the prefix of the IPv6 address block allocated for VMs, there are used IPv6 addresses.	Release busy IPv6 addresses.
5210	Cannot remove disk which linked to host	Cannot disconnect a disk that is not connected to the VM.	Check the correctness of the disk selection.
5211	Cannot unlink main host disk	Impossible to disconnect the main disk from the VM.	Connect an additional disk, make it the main one and disconnect the required disk.
5212	Disk already linked with host	The disk is already connected to the VM.	Check the correctness of the disk selection.
5213	Blocked for host with mounted ISO	Unavailable for a VM with a connected ISO image.	Disconnect the ISO image.
5214	Host and disk have to locate on the same node	VM and disk must be located on the same node.	Select one node for the VM and disk.
5215	Disk and host have to belong the same account	The VM and disk must have the same owner.	Select one owner for the VM and disk.
5216	Linked disk cannot migrate between nodes	The connected disk cannot be migrated between nodes.	Disconnect the disk from the VM.
5217	Migration destination is equal to source	The destination node coincides with the source node.	Select another destination node.
5218	Node has dependent host backups	The node has dependent VM backups.	Delete dependent backups.
5219	Node already exists	A node with this name already exists.	Select another node name.
5224	Suitable storage is not found	No suitable storage found.	Check the status of storages, if necessary, connect additional storage.
5225	Can not migrate between clusters with different datacenter type	Impossible to migrate VMs between clusters with different network setting types.	Select a cluster with an identical network setting type.
5227	Can not migrate host with vxlan between clusters with Full Mesh vxlan mode	Impossible to migrate VM with VxLAN between clusters with full mesh.	Change the cluster configuration or select another cluster.
5228	Can not migrate host with vxlan between clusters with different vxlan mode	Impossible to migrate VM with VXLAN between clusters with different virtual network types.	Change the cluster configuration or select another cluster.
5231	Several interfaces are not supported for the datacenter with the routing network model	For the "Routing" network setting type, nodes with two interfaces are not supported.	Use one node interface when connecting.
5233	Task registration error	The task cannot be registered.	Repeat the operation that caused the error. If the error occurs again, contact technical support.
5236	Node has libvirt errors	Problems with libvirt daemon on a cluster node.	Check libvirt using the instructions in the Basic diagnostics article.
5242	Failed to put SSH-key on node. Check your password or ~/.ssh/authorized_keys on node	An error occurs when trying to copy the platform SSH key to a cluster node or Ceph storage.	Check if you can connect to the cluster node or Ceph storage via SSH from the platform server. Check if the following SSH connection settings are correct: server IP address, port and password.
5246	Given IP does not belong to any IP-pool assigned to cluster	An error can occur when: attempting to issue an IP address from a network that does not belong to the cluster; receiving information about an IP address that is not found in the database.	Use an IP address from a pool that belongs to the cluster.
5280	Migration of VMs with snapshots between different Network LVM is not allowed.	Migration of VMs with snapshots between different Network LVM is not allowed.	Delete VM snapshots before migration. For more information about migrating VMs with snapshots, see the Snapshots of virtual machines article.
5302	Invalid network mask	Invalid network mask.	Check the correctness of the network mask input.
5303	No suitable network	No suitable network.	Add a network with the required parameters.
5305	IP busy	IP address is busy.	Select another IP address.
5306	Not enough free IP in selected pools	No free addresses.	Add an IP address pool.
5308	License expired	License expired.	Check the license expiration date. If the license is valid, activate it.
5309	Empty license	License data is missing.	Check the license status.
5310	Invalid license	License data is corrupted.	Re-activate the license.
5314	Image Limit Exceeded	The limit on the number of images has been reached.	Delete unused images.
5315	License file expired	License data has expired.	Check the license status.
5319	Nothing to change	The POST request parameters do not change anything.	Check if the POST request is necessary. If the request is necessary, change its parameters.
5320	New disk size incorrect	Incorrect new disk size.	Specify the correct disk size.
5321	Insufficient space in the storage. Clear space or delete the virtual machines that you don't need	There is not enough free space in the storage.	Delete unnecessary files or virtual machines in this storage.
5322	Image limit exceeded for host	The number of available images for this VM has been exceeded.	Delete unused images.
5330	Host is crashed	VM is crashed.	Examine the actions that led to the damage to the VM.
5339	Ippool has used IP	Impossible to delete the pool, there are used IP addresses.	Release used IP addresses.
5342	Empty params for run recipe	Empty parameters for running the script.	Specify the required parameters to run.
5343	Not enough CPU in node	Not enough CPU on the node.	Reduce the number of vCPUs consumed by the VM, or delete unused VMs.
5344	Not enough free RAM in node	Not enough RAM on the node.	Reduce the amount of RAM in VM resources, delete unused VMs or increase the amount of RAM on the node.
5345	The network exists but the gateway does not match	The network exists, but the gateway does not match.	Specify the correct gateway for the network.
5349	Can not connect with node	No connection to the virtualization node.	Check access to the virtualization node from the platform server.
5350	Could not delete running task	Only deferred tasks or those in the queue can be deleted.	Wait for the task to complete.
5352	No KVM virtualization support on node	The connected cluster node does not support hardware virtualization.	Enable hardware virtualization support in the BIOS/UEFI of the cluster node.
5353	KVM virtualization support is disabled in BIOS settings	Hardware virtualization support is disabled in BIOS.	Check virtualization settings in the virtualization node's BIOS/UEFI.
5354	Сan not get node info	Unable to get cluster node information.	Check the connection to the cluster node via SSH.
5355	Such a hostname is already used for another node in the cluster	A node with this name already exists.	Select another node name.
5356	Can not migrate hosts from different clusters	Bulk migration for VMs from different clusters is not possible.	Perform VM migration from each cluster in turn.
5359	Can not add the node with active SELinux	Impossible to connect a node on which SELinux is running.	Disable the SELinux service on the virtualization node, repeat adding the node.
5360	Can not add the node with SELinux enabled in /etc/selinux/config	Impossible to connect a node on which SELinux is not disabled in the /etc/selinux/config file.	Disable the SELinux service in the /etc/selinux/config file on the virtualization node, repeat adding the node.
5361	Release data unavailable	No access to Changelog messages.	Check access to the Changelog files. If the platform uses a proxy server, check its settings.
5362	Disk too small for selected OS	Insufficient disk size specified for the selected OS.	Increase the VM disk size.
5363	Disk too small for selected image	Insufficient disk size specified for the selected VM image.	Increase the VM disk size.
5364	No email params in license	The license does not contain information about default email settings.	Check the license status.
5365	Unsupported operating system on node	An unsupported OS is installed on the connecting cluster node.	Install a supported OS and reconnect the node.
5375	Week day is not set for weekly schedule	No day of the week is selected to run the schedule.	Select a day of the week.
5376	Month day is not set for monthly schedule	No day of the month is selected to run the schedule.	Select a day of the month.
5377	Hosts or clusters are not set for schedule	VMs or clusters are not selected in the schedule.	Select VMs or clusters.
5366	Connection timeout	Failed to connect to the node.	Check access to the virtualization node from the platform server.
5371	VM is in rescue mode	VM is in recovery mode.	Disable recovery mode.
5378	Start time is not set for schedule	No start time is selected in the schedule.	Select a start time.
5379	VM is unavailable	VM is unavailable.	Check the VM status.
5382	vCPU number is not set	The number of vCPUs is not specified.	Specify the number of vCPUs.
5383	RAM is not set	The amount of RAM is not specified.	Specify the amount of RAM.
5384	Disk size is not set	The disk size is not specified.	Specify the disk size.
5387	IP fabric cluster doesn't support the OS	An unsupported OS is installed on the connecting IP-fabric cluster node.	Install a supported OS and reconnect the node.
5389	Invalid resource value	Invalid resource value.	Specify a valid value.
5391	Recipe param must have a value	No value is specified for the script parameter.	Specify the parameter value.
5392	Unsupported preset of vm on cluster	Unsupported VM configuration in the cluster.	Select a supported configuration.
5394	No recipient were provided	No recipient of the script execution notification is specified.	Specify the notification recipient.
5395	Recipient doesn't have language	No language for the script execution notification recipient is specified.	Specify the recipient's language.
5396	Recipient doesn't have email	No email for the script execution notification recipient is specified.	Specify the recipient's email.
5397	No template was found for specified language	There is no notification template for the selected language.	Select another language or create a template.
5403	LVM is not tuned	LVM software is not installed.	Install LVM software in the cluster storage.
5404	LVM volume group is not set	LVM volume group not found.	Create a volume group in the LVM software settings.
5405	Not found suitable LVM volume group in several VGs	No volume group with a suitable name was found.	Specify a name for one of the volume groups that matches the storage settings.
5406	Not found LVM volume group with suitable name	No volume group with a suitable name was found.	Specify a name for one of the volume groups that matches the storage settings.
5408	Vm storage path not set	VM storage path not found.	Specify the storage path.
5409	Volume group name not set	Volume group not specified.	Specify the volume group in the cluster settings.
5410	OS storage path not set	Storage for OS templates is not specified.	Specify storage for OS templates.
5413	Editing node network settings is not allowed in a cluster with an IP fabric	Changing the network settings of a node in an IP-fabric cluster is not supported.	The operation is not supported.
5504	Cpu overselling set lower then 0.5. Try to increase overselling over 0.5	CPU overselling is below the allowable level.	Set the overselling value to at least 0.5.
5904	Main storage not found on cluster	Main storage is not connected to the cluster.	Select one of the storages as the main one.
5906	Storage not found on destination node	No storages found on the destination node.	Select another destination node.
5907	VM storage path is a required parameter for File storage	For file storage, it is necessary to specify the VM storage directory.	Specify the VM storage directory.
5908	Volume group is a required parameter for LVM storage	For LVM, you need to specify a volume group.	Specify a volume group.
5910	RBD pool name is a required parameter for Ceph storage	For Ceph, you need to specify the RBD pool name.	Specify the RBD pool name.
5911	RBD user is a required parameter for Ceph storage	For Ceph, you need to specify the RBD user.	Specify the RBD user.
5912	Storage params is a required parameter for Ceph storage	For Ceph, you need to specify storage settings.	Specify storage settings.
5913	IP address is a required parameter for Ceph storage	For Ceph, you need to specify an IP address.	Specify the storage IP address.
5914	SSH port is a required parameter for Ceph storage	For Ceph, you need to specify the SSH port.	Specify the storage SSH port.
5915	Storage is disabled on cluster	Storage is disabled in the cluster.	Enable storage.
5916	Main storage is disabled on cluster	Main storage is disabled in the cluster.	Enable main storage.
5918	Cluster does not has storages	Storages are not connected to the cluster.	Connect storages to the cluster.
5920	Storage with same params is already attached to cluster	Storage with these parameters is already connected to the cluster.	Check the parameters of the connecting storage.
5921	Storage on destination node is not active	The error may occur when selecting a storage with a status other than "Active".	Check the status of the storage. If it is out of service, select another one.
5922	Neither ceph nor cephadm utils are not found on the server	Necessary software is not installed in the Ceph storage.	Install the necessary software and configure the storage.
5923	Repository with the same name already exists	A repository with this name already exists.	Change the name of the connecting repository.
5924	Repository with the same URL already exists	A repository with this URL already exists.	Change the URL of the connecting repository.
5925	Failed to get repository metadata	Failed to get repository metadata.	Check the correctness and availability of metadata in the repository.
5926	Repository metadata validation failed	Incorrect repository description file metadata.json.	Correct the repository description file.
5931	Disk path is a required parameter for Network LVM storage	For Network LVM, you need to specify the disk path.	Specify the disk path.
5933	Storage does not support HA cluster	The selected storage type is not supported in an HA cluster.	Select a supported storage type.
5936	HA is disabled on cluster	Failover is disabled in the cluster.	Enable failover in the cluster settings.
5939	Can not delete node. HA has minimum node count	In an HA cluster, the minimum allowable number of nodes. Impossible to delete a node from an HA cluster..	Add nodes to the HA cluster before deleting the target node.
5943	Range contains in network with empty gateway	No gateway is specified for the IP address range.	Specify the gateway.
5944	IP-pool contains network with empty gateway	No gateway is specified for the IP address pool.	Specify the gateway.
5945	Default bridge on node not found	Default bridge not found.	Assign one of the interfaces as the default bridge.
5947	Cannot delete vxlan if it has allocated IPs	Impossible to delete VxLAN with used IP addresses.	Release busy IP addresses, repeat VxLAN deletion.
5948	VxLAN feature disabled on cluster	VxLAN usage is disabled in the cluster.	Set the "Enable virtual networks" option in the cluster settings.
5951	Vxlan settings is not set	VxLAN settings are not specified.	Specify VxLAN settings.
5958	License token not found	License token not found.	Reactivate the license.
5959	Update license failed	License update failed.	Check the license status, reactivate the license.
5960	Activate license packet failed	License package activation failed.	Check the license package status, reactivate the package.
5963	License packet is already activated. If activated license packet is not listed in settings, try to update license	The license package is already activated.	Reactivate the license, check the package status, reactivate the package.
5964	Cannot find node with matching host filter params	Failed to find a node with matching filter parameters.	Change filter parameters.
5966	IP address busy	Unable to assign an IP address to the virtual machine.	Change the IP address assignment settings: select a different IP address or address pool. If the address is assigned via DHCP, check the DHCP server settings.
5972	Portstart is greater than portend	The start port of the range is greater than the end port.	Change the range settings.
5973	Filter expression validation failed	The filter value is specified incorrectly.	Specify the correct filter value.
5975	Host params doesn't match with recipe filters	VM parameters do not match the specified filter.	Change filter conditions.
5991	Ip automation not available	Error can occur when changing the IP address addition model or creating a VM image.	Add missing network interfaces to the guest OS. Add missing IP addresses to the guest OS. Wait for the migration from VMmanager 5 to complete.
5992	Qemu guest agent is not available on host	QEMU Guest Agent on the VM is not responding. VM migration with automatic IP address addition failed.	Perform QEMU Guest Agent diagnostics following the instructions in the article How to check and restore QEMU Guest Agent? Disable automatic IP address allocation for the VM for the migration period.
5997	ISO check timeout is exceeded	ISO image check time exceeded.	Check the integrity of the image file, repeat the download.
6001	SPICE is disabled on cluster	SPICE is disabled in the cluster.	Allow SPICE connections in the cluster settings.
6002	SPICE is failed on node	Failed to enable SPICE on the virtualization node.	Check the node status.
6005	SPICE is disabled on host	SPICE is disabled on the VM.	Allow SPICE connections in the VM settings.
6010	Operation is blocked. Node is in maintenance mode	Attempting to perform an operation on a node that is in maintenance mode.	Wait for the end of the maintenance mode.
6011	Failed to switch the node to maintenance mode	Failed to switch the node to maintenance mode.	Check if there are restrictions that prevent you from switching the node to maintenance mode.
6012	Maintenance is in bad state for this handler	The cluster node cannot enter or exit maintenance mode.	Wait for the end of operations that prevent the node from changing state.
6022	Only NAS storage is supported for current operation	The operation will only be available when selecting NAS storage.	Select NAS storage for the operation.
6023	Only local storage is supported for current operation	Copying and migration are not available for an image created in NAS storage.	Select local storage for copying or migration.
6024	Only same NAS storage is supported for current operation	The operation will only be available when selecting NAS storage in which the VM image was created..	Select NAS storage with the VM image.
6026	Nas storage path is a required parameter for Nas storage	The "Path to directory on the nodes" parameter is not specified..	Specify the parameter value.
6027	EFI boot can be set only for NoOS	The OS bootloader cannot be started.	Create a VM without an OS to run the bootloader.
6029	Only unique NAS storage path can use	The value of the "Path to directory on the nodes" field must be unique.	Specify a unique parameter value.
6052	Unsupported linked-clone main disk storage type	Unsupported storage type for a linked clone operation.	Select file or NAS storage.
6054	The image is used by linked-clone	Impossible to delete the VM image due to created linked clones.	Delete the linked clones created based on this image, and repeat the operation.
6056	Linked-clone inter cluster migration not available	Linked clone migration between clusters is prohibited.	Perform migration without changing the cluster.
6066	User already exists	A user with this email already exists.	Specify a different email for the user. If the account is created via user invitation, add the user via the Re-invite function (POST request /reinvite).
6067	User does not exist	The user with this email does not exist.	Check if the email in the request is correct and repeat the request.
6068	Host limit exceeded	The license limit for the number of virtual machines has been exceeded.	Increase your license limit or delete some VMs.
6112	Adding a node with a non-root account is not available for this OS	When connecting a node with AlmaLinux or Ubuntu OS, a user name other than root is specified.	Reconnect the node. Specify the root username.
666009	Getting license from server error	Licensing service error.	Examine the licensing service logs.

The article was last updated on 08.06.2025. The article was prepared by technical writers of ISPsystem