ISPsystem Knowledge Base. General questions

Client area settings

To go to the client area settings, click on your email in the upper right corner and select the Settings section.  You can also navigate to this block from the Client section.

Profile settings

In this section you can set the time zone, link the session to an IP address, customize the appearance of the buttons, tooltips and more.

Note
The Bind session to IP option allows to use the session only from the address that the user had when the session was received. If the IP is changed, access will be blocked and an error Access from this IP denied will appear when trying to authorize. To restore access, contact ISPsystem technical support service.

Profile settings

To edit the profile settings, enter ClientProfile. In this section, you can edit your phone number, or set a new password.  We recommend that you provide a current phone number so that technical support staff can contact you quickly if necessary.

Note:
You will not be able to change your Username (login name) and registration email by yourself. To edit this data, you need to contact the ISPsystem technical support.

Personal settings

User settings

In the User settings block, you can change your password and set up trusted IP addresses or subnets. This will restrict access to your account. You can also enable region tracking by IP and authorization notifications.

Note
Be very careful when specifying the IP addresses from which you want to allow access. If you make a mistake, you will not be able to enter the control panel. 

Password and access


You can also link a session to a specific IP. By enabling this option, you allow the session to be used only from the address the user had when the session was established. 

 For your convenience, in the User settings block you can individually set the start page, the size of the buttons, and the number of lines on the page. 

Notifications

Replies from technical support, service status messages, accounting statements and invoices, and newsletters will be sent to the email address you entered. You can manage your subscriptions in the Subscribe to notifications section.

Notifications setup


All the notifications you receive to your email are duplicated in your client area You can view the email at any time directly in the client area interface. In addition, these notifications are also available to all connected trusted users.

In this section, you can also enable/disable certain notifications.

Privacy

In the Privacy section, you can:

  • read the user agreement, privacy policy updates, and news;
  • export your personal data, request deletion or restrict the use of your personal data;
  • view the history of actions.

Privacy

Two-factor authentication

For your security, you can set up two-factor authentication in the corresponding section. To generate passwords, you must have Google Authenticator installed on your smartphone/tablet.

Press "Enable two-factor authentication".

Avatar

Under User settings you can upload a file for your profile avatar. Files of no more than 64 Kb and 80x80 pixels are supported.