BILLmanager Knowledge Base

Manual deletion of a service

This article describes how to manually delete a service from BILLmanager if the service is absent on the processing module side. For example, a VM is not in the VMmanager cluster, but it is in BILLmanager.

Deleting a service manually may be required if you are unable to delete the service using the normal method.

To delete a service:

  1. Enter Products/Services → select the service in the Deletion in progress status → in the Status column click the icon. 
  2. Select the operation → click Edit.
  3. Activate the Manual Setup option.
  4. Click Ok.
  5. Select an operation → click Task in the toolbar → confirm the task creation.
  6. Enter ToolsTasks → select the task → click Edit.
  7. Click Assign to me.
  8. Click Close the task.