Section fails to open in the interface

Description

The menu section, such as Virtual Servers, fails to open. When trying to open the section in the interface, the error "with <module name> does not exist" appears.

Solution

Package installation

To solve the problem, install the required package:

1. Connect to the server with the platform via SSH.

2. Install the package:

   CentOS, AlmaLinux

   yum install <pkg_name>

   Ubuntu, Astra Linux

   apt install <pkg_name> 

   Comment

   <pkg_name> —  package name

Package names

In most cases, packages are named billmanager-plugin-<module name>. Use the value <module_name> from the error in the interface.

To check the package names:

1. Connect to the server with the platform via SSH.

2. Run the command:

   CentOS, AlmaLinux

   rpm -qa

   Ubuntu, Astra Linux

   dpkg -l

If the above steps did not help to open the section, contact ISPsystem technical support. We will be glad to help you.