Problem
There are no available tariff plans to order, or one or more tariff plans are not displayed.
Solution
This situation may occur in case:
- the tariff does not have a price set for at least one period. Check in Products → Tariff plans → select the tariff plan → Edit. For the tariff to be considered active, set at least one period to 0 or higher;
- the account template specified in the tariff plan settings does not exist on the processing module's side or is specified incorrectly (e.g. in Cyrillic);
- no free servers of the selected configuration are available on the processing modules for such services as "Dedicated server". Read more in Operating principles of DCImanager module.
- the processing module is connected under a user with insufficient permissions;
- no processing module is connected;
- the connected processing module is disabled. Enable the processing module in the menu Integration → Processing modules → select the processing module → Enable;
- the connected processing module is not available from the server with the BILLmanager platform. To check if the processing module is available:
- Connect to the server with the platform via SSH.
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Check the availability of the URL of the platform with which the integration is configured:
NoteThe URL must be copied completely from the URL field under Integration → Processing modules → select a processing module → click Edit → Integration settings.curl -I -k -L -v <https://10.10.10.10:1501/dnsmgr>
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