This article contains frequently asked questions about reselling services in BILLmanager. For more information, refer to the Reselling section in BILLmanager.
I have BILLmanager installed. I want to create a partner company that will resell my services, but the partner should not see information about my clients. How do I do that?
The employees of the reselling system do not see the clients of the selling system.
Will the selling BILLmanager system see clients of the reselling system?
No, it will not.
Do I have to buy the Hosting&Cloud tariff to resell the service?
No. Integration with the selling billing system can be set up for any version. However, the version of the selling billing system, with which the integration is set up, must be only Hosting&Cloud.
Who manages the client service in the reselling BILLmanager? The selling or the reselling system?
The reselling BILLmanager manages its clients and their services. However, the selling billing system has access to such licenses. This is due to the logic of the reselling operation: the service is created on the side of the selling billing system.
Which BILLmanager sends the command to the client server to suspend the service - the selling or reselling one?
The reselling BILLmanager sends the command to the selling BILLmanager, after which the client's service stops.
I resell services from another hosting provider through BILLmanager, and two of my clients have ordered the service through me. Will they see each other's virtual machines in VMmanager?
Only their own virtual machines are available to the user, others are not displayed. When your client orders a service, a separate user will be created. The user will be created on the side of the selling billing system and the transition will be made to the selling platform.
Do I need my own VMmanager platform for reselling?
No, you do not. In this case, you do not need to configure integration with VMmanager. To resell, you need to set up an integration with a selling billing service, such as a hosting provider, then import and configure the tariffs.
For more details, see the article How reselling works in BILLmanager documentation.
I am a reseller. Where will the service be created after my client places an order?
On the side of the reselling platform. You, as a reseller, will only be selling hosting tariff plans, while the services themselves will be created on the side of the selling billing system.