Client service

In the "Client service" section you can:

• specify technical support contacts;
• set up links to documentation for users;
• add links to legal documents.

To configure the settings, enter → Client service .

Technical support contacts

The specified contacts are displayed in the platform interface for users and advanced users. For example, in the menu and on the password recovery page. 

To specify contact details:

1. Enter the Administrator email, EN.
2. If necessary, press Add the email for RU and specify the admin's email address to be displayed in the Russian interface.
3. Enter the Administrator phone number, EN.
4. If necessary, press Add the phone number for RU and specify the admin's phone number to be displayed in the Russian interface.
5. Press Save.

Example of settings

Documentation

A link to the documentation is displayed in the menu for users and advanced users. If no settings are specified, the interface will display the link to ISPsystem documentation.

To add a link:

1. Enter the Start page URL, EN.
2. If necessary, press Add documentation for RU and specify the link to be displayed in the Russian interface.
3. Press Save.

Example of settings

Links to documents

The settings specify links to legal documents that will be displayed in the user's client area in the Privacy section. If no links are specified, the Privacy section will not be displayed.

To configure the settings:

1. Press Add a document.
2. Enter the Document name and Link.
3. Select the document language — EN or RU.
4. To make the document mandatory for reading, enable the Required option. New users will be required to confirm having read the document when registering.
5. To add another document, press Add a document and enter its details.
6. Enter the email address to which requests to Delete the private settings will be sent. If the email is not specified, users will not be able to send requests.
7. Press Save.

Example of settings