Depending on the provider's settings, two types of payments are available in your client area:
- advance payment — you top up the balance of the Personal account in any convenient way, and then pay for services with it. You can also enable auto-renewal from your Personal account and thus configure auto-payment for your services;
- payment for the service by the selected payment method — you pay for the service directly by any payment method without using your personal account. For example, by bank card or transfer. You can also save your bank card or e-wallet details in Payment methods. You can then use this card or wallet to pay for services and subscribe to services. Read more about this in Payment methods.
Advance payment
You can issue an advance payment invoice if you want to top up your personal account balance and use the money to buy new services or renew existing ones.
If you create an advance payment without linking to a specific service, the invoice will indicate "Advance payment".
Account topup
To top up the balance of your personal account:
- Go to the Dashboard page of your client area and press Add funds.
- Specify the amount and select the payment method.
- Select an existing payer or create a new one. Specify information about the payer. Depending on the selected payment method, this step can be skipped.
- Press Pay to confirm the payment. After that, you will be redirected to the website of the selected payment system to make the payment.
The funds will be credited to your personal account.
Payment from personal account
After topping up the balance of your personal account, when buying goods and services you can choose to pay with your personal account.
Payment for a service
You will find the paid invoice under Finance → Payments. When the payment is received, the status of the invoice will change from "New/Payment in progress" to "Paid". The balance of the Personal account is displayed in the upper right corner.
Auto-payment
Auto-payment is an automatic topup of your personal account when your balance is low. Making a payment will not require your participation, and the balance will be topped up to an amount sufficient for a month. At the moment, auto-payment is performed through the following systems:
- YooKassa;
- WebMoney with issuing an invoice;
- Stripe;
- PayMaster;
- SimplePay;
- Sberbank.
To set up auto-payment:
- Enter Finance → Auto payment → Configure.
- In the settings form, select the payment method and the maximum amount of money you can top up the balance by in a month. Press Continue.
- Select an existing payer or create a new one. Press Next.
- Enter the information about the payer and press Next.
- Press the Confirm button. This will allow the payment system to automatically make payments for your provider's services.
Payment by selected method directly
After you have added a service to your cart, you can pay for it either from your personal account or by any available payment method directly. To do this, press the Pay button on the payment form for the selected payment method.
Payment by selected method
The payment will take you to the page of the payment system. When the payment goes through, your service will be activated.
You can save the payment method so that you do not have to enter the payment details again in the future. You can save the details of the bank card or the e-wallet. You can do this either during the payment process or separately in the Payment methods menu.
Saved payment methods can be used for subscriptions — selected services will be automatically renewed from the specified card or e-wallet. Read more in Payment methods.
Checking the balance and spent funds
The balance of your personal account is displayed on the Dashboard → Information → Account balance page.
To see information about funds debited from the account for ordering goods and services, go to Finance → Expenses.
- Name — the product or service for which your account has been charged;
- Date — the date when the funds were withdrawn from your account;
- Amount — the amount withdrawn for a good or service;
- Payments — the payment from which the funds were taken to pay for the specified service. It can be either an advance payment or a payment for a certain service.