BILLmanager 5 Documentation

No tariff plans are available to order

Problem

There are no available tariff plans to order, or one or more tariff plans are not displayed.

Solution

This situation may occur in case:

  • the tariff does not have a price set for at least one period. Check in ProductsTariff plans → select the tariff plan → Edit;
  • the account template specified in the tariff plan settings does not exist on the processing module's side or is specified incorrectly (e.g. in Cyrillic);
  • no free servers of the selected configuration are available on the processing modules for such services as "Dedicated server". Read more in Operating principles of DCImanager module.
  • the processing module is connected under a user with insufficient permissions;
  • no processing module is connected;
  • the connected processing module is disabled. Enable the processing module in the menu IntegrationProcessing modules → select the processing module → Enable.