Function: selecttickets
Result: the list of elements
Quality control
Access level: admin
- id — Id
- name — Name
Name
Function: selecttickets.rate.category
Result: the list of elements
Rate categories
Access level: admin
- id — Id
- name — Name
Edit rate categories
Function: selecttickets.rate.category.edit
Access level: admin
The function is simultaneously used to view object's parameters, to change an object, and create new one.
View object's parameters:
- Parameters:
- plid — parent list unique identifier (id element of selecttickets function).
- elid — unique identifier (id element of selecttickets.rate.category function)
- Result: object parameters list
Create an object:
Parameters:
- sok — the parameter must not be empty, generally "ok".
- plid — parent list unique identifier (id element of selecttickets function).
- additional query parameters ...
- Result: successful operation or error message
Change an object:
- Parameters:
- sok — the parameter must not be empty, generally "ok".
- plid — parent list unique identifier (id element of selecttickets function).
- elid — unique identifier (id element of selecttickets.rate.category function)
- additional query parameters ...
- Result: successfull operation or error message
The list object's parameters or additional query parameters (see above):
- name — Name. Enter a name for this payment method
Delete
Function: selecttickets.rate.category.delete
Delete
Access level: admin
Parameters:
- elid — one or more object's unique identifiers comma-delimited with space ", ". The unique identifiers is the id element of selecttickets.rate.category function.
Result: successful operation or error message
Show selected items
Function: selecttickets.selection
Show selected items
Access level: admin
Selection of tickets
Function: selecttickets.edit
Access level: admin
The function is simultaneously used to view object's parameters, to change an object, and create new one.
View object's parameters:
- Parameters:
- elid — unique identifier (id element of selecttickets function)
- Result: object parameters list
Create an object:
- Parameters:
- sok — the parameter must not be empty, generally "ok".
- additional query parameters ...
- Result: successful operation or error message
Change an object:
- Parameters:
- sok — the parameter must not be empty, generally "ok".
- elid — unique identifier (id element of selecttickets function)
- additional query parameters ...
- Result: successful operation or error message
The list object's parameters or additional query parameters (see above):
- name — Name. Enter a name for this payment method
- type — Type . Chat or tickets will be selected
- email_list — Email list. The list of email addresses that can be selected when sending tickets with customer satisfaction rating
Name
Function: selecttickets.rule
Result: the list of elements
Rules to select tickets
Access level: admin
- id — Id
- rule — Rule
- rulegroup — Group of rules
Delete
Function: selecttickets.rule.delete
Delete
Access level: admin
Parameters:
- elid — one or more object's unique identifiers comma-delimited with space ", ". The unique identifiers is the id element of selecttickets.rule function.
Result: successful operation or error message
Edit the selected rule
Function: selecttickets.rule.edit
Access level: admin
The function is simultaneously used to view object's parameters, to change an object, and create new one.
View object's parameters:
- Parameters:
- plid — parent list unique identifier (id element of selecttickets function).
- elid — unique identifier (id element of selecttickets.rule function)
- Result: object parameters list
Create an object:
Parameters:
- sok — the parameter must not be empty, generally "ok".
- plid — parent list unique identifier (id element of selecttickets function).
- additional query parameters ...
- Result: successful operation or error message
Change an object:
- Parameters:
- sok — the parameter must not be empty, generally "ok".
- plid — parent list unique identifier (id element of selecttickets function).
- elid — unique identifier (id element of selecttickets.rule function)
- additional query parameters ...
- Result: successfull operation or error message
The list object's parameters or additional query parameters (see above):
- type — Type.
- group — Group of conditions. Conditions in this group will be combined by the OR operator. Groups are combined by the AND operator. For example: A, B, and C operators can be combined into one group. D and E operators are combined into the second group. The result will be as follows: (A OR B OR C) AND (D OR E)
- groupname — Group name. Enter the name of the conditions group
Select tickets according to the rules specified
Function: selecttickets.runselection
Select tickets according to the rules specified
Access level: admin
Parameters:
- elid — one or more object's unique identifiers comma-delimited with space ", ". The unique identifiers is the id element of selecttickets function.
Result: successful operation or error message
Delete
Function: selecttickets.delete
Delete
Access level: admin
Parameters:
- elid — one or more object's unique identifiers comma-delimited with space ", ". The unique identifiers is the id element of selecttickets function.
Result: successful operation or error message