BILLmanager 6
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Promotions

A promotion is an event to promote services or products.

Types of promotions in BILLmanager:

  • providing discounts on services;
  • a balance top-up certificate;
  • cashback on payments.

Managing promotions

Creating a promotion

Launching a promotion consists of the following steps:

  1. Creating a promotion — basic settings that define the provider who runs the promotion, the type of promotion, and the timing of the promotion.
    To create a promotion, enter MarketingPromotions → click Add. Read more in:
  2. Defining the conditions of participation that a client must meet in order to participate in a promotion.
    To set the conditions of participation in a promotion, enter MarketingPromotions → select a promotion → click Conditions → click Add. Read more in Promotion rules.
  3. Creating discounts — settings that define the amount of the discount, the type of services for which the discount is effective, and the conditions for applying the discount.
    To create discounts, enter MarketingPromotions → select a promotion with the type "Providing discounts on services" → click Discounts → click Add.
  4. Generation of promo codes or certificates, if the corresponding condition for participation in the promotion is set. Read more in:

You can create a new promotion based on an existing promotion. Select a promotion in the list and click Copy.

Editing the promotion

Changing the type for a created promotion is not available. For example, if you have created a promotion with the type "Providing discounts on services", you will not be able to change its type to "Cashback on payments".

To edit a promotion, select the promotion in the list and click Edit.

Deleting a promotion

To delete a promotion, enter MarketingPromotions → select the promotion → click Delete.

We do not recommend deleting promotions that clients have used. Deleting used promotions can affect expenses and in recalculations.

Information about promotions

To see more information about a promotion, select the promotion in the list and click

  • Usage — a general list of activations of promo codes and certificates that participate in the promotion;
  • History — view the history of the promotion's edits. BILLmanager records the following:
    • edit date;
    • a description of the changes made;
    • the user who made the changes;
    • the user's IP address;
    • what was changed.

Promotion archive

To put inactive promotions into the archive, select the promotion in the list and click Archive.

You will not be able to return a promotion from the archive. Active promotions that have been archived will become unavailable for use.
The article was last updated on 01.24.2024. The article was prepared by technical writers of ISPsystem.