The log of interaction between Microsoft Windows Azure Pack and the billing platform is recorded in the file /usr/local/mgr5/var/pmazure.log.
Possible errors
Error
Description
item_not_exists
There is the user in Microsoft Windows Azure Pack with the name registered in BILLmanager 5; this user has no Active or Suspended service or service In progress.
getusage_fail
Failed to retrieve information about subscription resources used.
empty_password
Empty password for the existing service of the user at the moment of opening a new VDC.
provider_not_exist
Failed to find a provider with this name.
sub_not_exists
Failed to find a subscription with this ID.
networks_exists
User networks exist in the VDC to be deleted. You need to delete the networks manually to reload the ongoing deletion operation.
owner_not_found
Failed to find a user with the name "<username in BILLmanager>.SYS" during password change.
unknown_plan
Failed to find a VDC template specified in tariff plan parameters when a new service is opened.
forbidden
The user that has been used for integration with Microsoft Windows Azure Pack does not have sufficient rights for the called function.
not_found
The object of the request does not exist.
bad_request
Incorrect request or impossible to process the request.
The article was last updated on 07.19.2022. The article was prepared by technical writers of ISPsystem.